Collaboration and Collective Intelligence

This was a very intresting video on Collaboration bringing in some very intresting metaphores. First off Malone describes collective intelligence as a group of people acting together to produce intelligence that could not be produced individually. To do that they explained a few examples of how to bring this for example with kids using pokemon. Now a days we are staying connected and collarborated through facebook and other social sites. Facebook is now estimated at over 80 million users as Trebor speaks about which brings it to a very strong collaboration and collective intelligence. Cory discusses how the starwood group used second life to help make desicions on the design and building of there new hotel. Using this online community and virtual world they were able to make important changes and collaborate with thousands of people. It really got them involved it what needed to happen and what changes they needed to make in order to make the new hotel sucessful.

Tony Hsieh

This video was very intresting how such good timing and the right desicions can make you a top person.  From this video I really take how important it is to be well deversed in knowledge because it was ultimatly that, that got Hsieh where he is now. They estimate he made over 200 million from the sell of Zappos.  What stands out most to me is the fact that he took such simple concepts like realizing sucess depends on customer service. Creating a online retail giant that has amazing customer service features like 365 day returns, Full Time Call Support and other great features. Tony realized that the customer retention model was one of the best and thats what he aspired to create and did a great job. The other thing he realized was how important his employees were. He realzed that his sucess was based on their performance which came back to employee satisfaction. In keeping up these standards and really using his knowledge he has become a extremely sucessful person.